Shipping & Delivery

At AAU Style, the satisfaction of our customers is extremely important to us, therefore, we believe in a customer-friendly and transparent policy on delivery of our products.

 

  • Delivery charges are included in our product price, so we offer a 100% FREE Delivery on all our products.

  • All orders are dispatched withing 24~48 hours of receipt of order. 

  • We always give preference to environment-friendly postage options for our products. 

  • The average delivery time of our products is from 5 to 8 days. In rare cases, it could take up to 20 business days. The delivery times are expected to improve further as Covid-19 restrictions are eased. 

  • Tracking information is provided in most cases, as available, from our delivery service partners. 

  • Sometimes, there may be delays beyond our control, such as postal service delays due to Covid-19, customs, etc. 

  • We believe in the quality and value of our products, but understand that a return may become necessary at certain times. Please refer to our Returns page to know more about our returns policy. 

  • It remains a responsibility of our customers to ensure correct address is provided at the time of order. Please report to us ASAP using our Contact Us page if there is a problem with Delivery Address and we will assist in our best capacity. 

  • It is rare, but sometimes a delivery firm may deliver the parcel at a wrong address. We aim to assist you in our best capacity to resolve such issues and ensure that such matters are resolved to your satisfaction ASAP.